Data Matrix, Inc. provides a leading SAAS-based managed services platform that
our customers use to efficiently backup, monitor, troubleshoot, and maintain their
desktops, servers and other endpoints for small and medium-sized businesses. Our
SPOCK comprehensive platform offers an intelligent remote monitoring and management
(RMM) solution, an advanced backup with disaster recovery (BDR) service that are
all integrated with our Spock branded Network Operations Center with over 500
technical engineers based in the U.S.A. This allows us to deliver a single, unified
managed services experience.
Our support covers the greater Southern California area. We are headquartered
in Orange County with satellite offices in Los Angeles. We currently handle over
200 customer establishments in the Southern California and are monitoring thousands
of devices. Data Matrix has spent years accumulating information and building
expertise in providing support to a broad variety of business types, IT platforms
and leading applications. Few in the managed service industry can match the breadth
of capabilities and experience of Data Matrix.
Our print management solutions can integrate office, production, data center
digital printing and color printing into a seamless and transparent user-friendly,
environmentally friendly and cost-effective network. Data Matrix has the ability
to customize solutions to enable our customers to produce documents more efficiently
and economically. Our primary manufacturer suppliers are HP and Lexmark but we
can also accommodate consumable fulfillment far a wide variety of other brands.
Data Matrix is committed to delivering reliable and high standard IT services
to small/medium sized businesses in Southern California. Data Matrix is one of
the few third-party NOC providers that have the experience and body of knowledge
required to provide optimal managed services support to include servers, routers,
switches, workstations, printers and multifunction output devices. We understand
our client’s needs and demands regardless of the size of their business or their
Customer satisfaction is a top priority with Data Matrix. It is our goal to be
the leader in providing solutions in the markets that we serve. We have a satisfied
customer base on which we continue to build strong relationships.
In order to maintain high customer satisfaction, we hire uniquely qualified representatives
and train them to become experts in assessing customer needs to provide the best
IT management solutions.
Data Matrix, Inc. is a good corporate citizen. We are socially and environmentally
conscious participants in the community we serve and through our products and
policies we believe we can contribute to a better world.