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Menu
Home
Shop
About Us
About Us
Careers
Testimonials
Submit a Testimonial
Technology Partners
Total Quality Commitment
Go Green
Environment – Main
PrintReleaf
PrintReleaf – main
Oglala Lakota Native American Reservation
PrintReleaf Forestry
PrintReleaf Technology
Toshiba PrintReleaf Press Release
Products & Solutions
Printers / Copiers / MFP’s
Yealink / VOIP Business Phones
Toshiba Digital Signage
Digital Signage – main
Ellumina Digital Signage
Interactive Experiences
Virtuoso
MoFoto
Up Sell
Cross Sell
XSellRate
Content Management
Experience Manager
San Diego Chargers Case Study
Industry Solutions
Equipment Rentals
Introducing Elevate
Print Smarter
Papercut MF
Customer Center
Customer Login
Contact Us
Company Survey
Company Survey
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Customer Service
How do you feel about the level of the customer service you most recently received?
*
Please select
EXTREMELY SATISFIED
SOMEWHAT SATISFIED
NEUTRAL
SOMEWHAT UNSATISFIED
EXTREMELY UNSATISFIED
The process of assisting and meeting your needs was quick and smooth.
*
Please select
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONG DISAGREE
The customer service representative was courteous and professional.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
The customer service representative handled your call quickly.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
The customer service representative was very knowledgeable.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
Supply shipments arrive quickly and are accurate.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
Our invoices are accurate and easy to understand.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
Sales
How did you initially come into contact with our sales department?
*
Please select
You are a current customer and called us.
You are a current customer and contacted us through our website.
Through our manufacturer’s website.
We contacted you directly.
You were referred to us by a business associate.
You were contacted through direct mail / email / radio / cable / other.
Other
Our sales professional was courteous and responded promptly to your calls.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
Our sales professional addressed all of your questions and concerns.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
Our sales professional was very knowledgeable about our products and solutions.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
Our sales professional continued to follow through after the sale.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
You would recommend your sales professional / account manager to others?
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONG DISAGREE
Product or Solution
Now please think about the features and benefits of the product or solution itself. How satisfied are you?
*
Please select
VERY SATISFIED
SATISFIED
NEUTRAL
SOMEWHAT UNSATISFIED
VERY UNSATISFIED
If you are not satisfied with the product or solutions, please describe why.
You received the adequate training that your product or solution required?
*
Please select
DEFINITELY
PROBABLY
MIGHT OR MIGHT NOT
DEFINITELY NOT
NEVER USED
The service and support has been been exceptional for you after the initial sale
*
Please select
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
Overall, are you happy with the product or solution you received from our company?
*
Yes
No
Not Sure
How likely are you to use/purchase a product or solution from us again?
*
Please select
DEFINITELY
PROBABLY
MIGHT OR MIGHT NOT
DEFINITELY NOT
NEVER USED
Would you recommend our products and solutions to others?
*
Please select
DEFINITELY
PROBABLY
MIGHT OR MIGHT NOT
DEFINITELY NOT
N/A
Service
It is very easy to place a service request through our company website.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONGLY DISAGREE
Service calls are responded to quickly and efficiently.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONGLY DISAGREE
The equipment is fixed right the first time.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONGLY DISAGREE
The technicians have a great knowledge of the product
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONGLY DISAGREE
I feel the technician follows through on his/her commitment.
*
Please select
STRONGLY AGREE
AGREE
NO OPINION
DISAGREE
STRONGLY DISAGREE
Overall Satisfaction
You find it easy to quickly get in touch with the person or department you need.
*
Please select
STRONGLY AGREE
AGREE
NEUTRA
DISAGREE
STRONGLY DISAGREE
Our website is easy-to-use, informative and a value to you.
*
Please select
STRONGLY AGREE
AGREE
NEUTRA
DISAGREE
STRONGLY DISAGREE
HAVEN'T SEEN IT!
How satisfied are you with our company?
*
Please select
EXTREMELY SATISFIED
SOMEWHAT SATISFIED
NEUTRAL
SOMEWHAT UNSATISFIED
EXTREMELY UNSATISFIED
Would you recommend our company to others?
*
Please select
DEFINITELY
PROBABLY
MIGHT OR MIGHT NOT
DEFINITELY NOT
N/A
Name:
*
Company Name:
*
Email:
*
Phone:
Would you like to be contacted?
*
Yes
No
Comment
SUBMIT Survey - Thank YOU!